your to-do list has been lying to you for 20 years

and other thoughts about productivity tools in the age of AI agents.

10 min read

A popular meme in tech is "productivity tools make you less productive."

It's funny because it's true and nobody wants to admit it.

Here's a stat that should make you uncomfortable: 41% of items on to-do lists are never completed. Not "delayed." Not "reprioritized." Never. Done. They sit there, fermenting in your Notion database or your Todoist inbox or your Apple Reminders, slowly decomposing into digital guilt.

I know this because I am one of those people. I have personally created thousands of tasks across dozens of tools over the last 6 years and I'm confident that at least half of them died quiet, undignified deaths in some abandoned workspace I can't even find the login for anymore.

But here's the thing - I don't think the problem is me. And I don't think the problem is you either.

I think the to-do list itself has been running the longest con in software history.


Let's take a walk through the graveyard.

Remember The Milk. 2004. The name was cute. The app was... a list. A really good list! But a list.

Wunderlist. 2011. Beautiful design, great UX. 13 million users at its peak. Microsoft bought it for somewhere between $100-200M in 2015. Then they killed it. Replaced it with Microsoft To Do, that app you've never opened on purpose. The founder literally tried to buy it back. Microsoft said no. RIP.

Things. 2009. Mac-only, $50 price tag, gorgeous. the kind of app designers screenshot for their desk setup posts on twitter. It's still alive. Still a list.

Todoist. 2007. 40+ million users. Their whole pitch is "the to-do list you'll actually use." which is really funny if you think about it because the implicit admission is that every other to-do list is one you WON'T use. they're right btw.

Clear. 2012. That gesture-based one where you swipe to complete tasks. It was so satisfying that people would add tasks just to check them off. read that again. People were CREATING work to feel the dopamine hit of FINISHING work. this is the productivity equivalent of running on a treadmill and calling it a road trip.

Asana. 2008. Dustin Moskovitz (Facebook co-founder) built it. Currently worth ~$5B. What does it do? Lists. With more columns. And a timeline view. And "project portfolios" which are... lists of lists.

Monday.com. 2012. $10B+ market cap at one point. Their Super Bowl ads cost more than most startups raise in their entire existence. The product is a spreadsheet with colors. i am not being mean, that's literally what it is. A really nice spreadsheet. With colors.

ClickUp. 2017. Raised $400M+ in funding. Their tagline is "one app to replace them all." It has so many features that learning ClickUp has itself become a to-do item that people fail to complete. meta.

Notion. 2016 (but really exploded ~2020). 100 million users. Four million paying. A $10B valuation. And per their own activation data, the single biggest predictor of whether you'll stick around is whether you create a database within the first 21 days. Most people don't. They make a pretty page, feel productive for 20 minutes, and ghost.

That's the graveyard. Except most of these companies aren't dead - they're thriving. They're billion-dollar businesses built on the same fundamental idea that hasn't changed since the first cave person scratched a rock wall and wrote "kill mammoth" on it.

Make a list. Look at the list. Do the list.

3,000+ productivity apps on the market right now. hundreds of billions in combined market cap. Every single one is a different font on the same sentence.


There's a psychology term for why all of this works (for the apps, not for you): the Zeigarnik Effect.

In 1927, a Lithuanian psychologist named Bluma Zeigarnik noticed that waiters could perfectly remember complex incomplete orders but immediately forgot them the moment the food was served. She ran a bunch of studies and landed on this: your brain holds onto unfinished tasks with a grip that would make a rock climber jealous.

This sounds useful right? Your brain is literally nagging you to finish things! Nature's built-in productivity hack!

Except here's the twist.

Later research found that simply writing a task down partially resolves the Zeigarnik tension. Your brain treats the act of recording a task as partial completion. You feel relief. The nagging quiets down. A study out of Yale just last year confirmed that this "unfinishedness" reduces cognitive flexibility and messes with your sleep.

So you haven't done anything. You've typed "respond to Sarah's email" into your Notes app and your brain said "great, that's handled" and released a tiny squirt of feel-good chemicals and moved on to doomscrolling.

You didn't respond to Sarah. Sarah is still waiting. But you FEEL like you responded to Sarah.

This is the to-do list's entire business model.


OK I realize I'm ranting. let me back this up with some numbers because numbers make rants look like analysis.

Are you sitting down? (i'm stealing this move from Trung Phan who warned his readers to sit down before sharing a stat about Docusign and honestly I should have listened)

The average knowledge worker toggles between apps and websites 1,200 times per day. That's roughly once every 24 seconds during a standard work day.

Each toggle costs you 9.5 minutes of refocus time.

you do the math. actually I'll do it for you because that's the whole point of this post.

60% of a knowledge worker's day is spent on "work about work." Searching for info. Switching tools. Updating statuses. Attending meetings about meetings. Only 27% goes to actual skilled work. The rest is... existing, I guess?

and THEN we wonder why 41% of our tasks never get done. buddy, you're spending your whole day MANAGING the tasks instead of DOING them. it's like spending 8 hours organizing your gym bag and being confused about why you didn't get a workout in.

oh and here's one more. the average large company in America uses 350-400 SaaS apps. I did not make that number up, it's from Okta.

350 apps!!!!

Your company has more software subscriptions than it has employees who understand what they all do.

And 73% of users abandon a new productivity tool within the first 30 days. so not only do these tools not solve the problem - most people don't even stick around long enough to find out.


i've always been weirdly obsessed with this, probably because I was one of its worst victims.

when I was 17, I built a tool called Course Finder for students at the University of Washington. 14,000 students used it. It helped them figure out which classes to take because nobody was helping first-gen kids navigate course selection. It was genuinely useful.

but it was a directory. a fancy searchable list. It could show you what existed. It couldn't understand what you actually needed.

then I built an AI mock interview tool the week the GPT-3.5 API dropped. called it Aristotle (later Ace the Interview). 2,000 users in the first week. but it could only do one thing. the MOMENT you needed career advice instead of mock interview questions it just... stared at you. another box. another single-purpose tool.

then I cold-emailed my way into building a speaker series that ended up hosting 5 Turing Award winners and a Nobel Laureate. 10,000 attendees across Stanford, MIT, Yale, ETH Zurich. here's the thing though - that wasn't even software. it was just me and my co-organizer sending hundreds of emails because the bottleneck to getting people access to the world's best minds was never intelligence or willingness.

it was human availability. it was always human availability.

every single thing I built ran into the same wall.

six months ago, my co-founder Tyler and I started asking a different question.

Tyler's background is relevant here. He built a game studio out of his parents' basement that hit 2 million users and got deployed in 1,600 Applebee's locations. his co-founder from that venture went on to win a Golden Joystick Award. Tyler learned something in consumer that most B2B founders never have to confront: when a 14-year-old is deciding whether your game is worth 30 seconds of their time, there is no "let me loop in my account executive." either it's good or it's dead.

so we brought that same energy to this problem.

we spent tens of thousands on API credits. tested 100+ AI products. talked to 100+ people trying to figure out why the hell everything felt the same.

our conclusion was stupid simple: the models are ready. they've been ready for a while. the product is what's broken.

every productivity tool. every to-do app, every project manager, every "second brain" - all of them are built on the same assumption from 2004: the human does the work, and the tool tracks it.

but what if the tool did the work?

not "automated a simple trigger" like Zapier (love you Zapier, but "if new email then add row to spreadsheet" is not it). not "generated a summary." not "suggested a template."

what if you wrote "follow up with Sarah about the Q3 proposal" and the tool actually followed up with Sarah? found the email thread, drafted something that sounds like you because it's been learning how you write, and just... sent it?

what if your to-do list did itself?


i know, i know. "that sounds like vapor." "that's what every AI startup says." "show me receipts."

fair.

Tyler and I run our own business on it. a real company. real revenue. real customers. the kind of thing where if the tool breaks, we lose actual money, not demo points.

we used it to automate our tax prep this year and saved $1,200. we used it to source leads and draft outreach while we were asleep. we used it to pull financial reports that would've taken hours, done in minutes.

is it perfect? no. does it occasionally do something dumb? yes.

but here's the thing nobody talks about: you know what ALSO does things wrong? me. you. everyone. the difference is when i screw something up at 11pm, I have to redo it from scratch. when the tool screws up, I edit it in 30 seconds and it learns not to do it that way again.

the to-do list lied to you because it was designed to make you FEEL productive. the list was the product. the checkmark was the dopamine hit. the tool was never actually supposed to do the work.

we're trying something different. maybe we're crazy. probably we're crazy. but six months in, the thing we built is literally writing this blog post right now from my notes and drafts and 2am voice memos.

(yes really. the irony is not lost on me.)

and if THAT doesn't convince you that the to-do list era is over, I don't know what will.

-parsa